USB Snake Scope, PixArt PAC7302 Software Update

USB Super Snake Scope, PixArt PAP7501 Software Update

USB\VID_093A\PID_2620 Driver

USB\VID_093A\PID_2900 Driver

Snake Scope Windows 8 Driver

Super Snake Scope Windows 8 Driver

Last Update: 26-April-2013

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USB Endoscope | Borescope Camera products based on the PixArt PAC7302 device looks like this

and may have the name

• USB Snake Scope
• USB Endoscope
• Tube Snake Inspection Camera

These cameras have one button on the handle.

If your camera looks like this but has two buttons on the handle, the camera is based on the PixArt PAP7501 device. It might be called a Super Telescope Camera.

Please note that these drivers are for Intel (and AMD) architecture versions of Windows 8.

They are not compatible with Windows 8/RT Tablet devices with the ARM cpu.

We ARE looking into the requirements to support RT Tablets. 

Details

Perhaps you, as we did, found that while the driver installs and works for XP/Vista/Win7, the application software that comes with it is unimpressive, with irritations such as

• The driver sometimes won't install from the SnakeScope mini-CD.
• No Help file for the driver or video capture application
• No information on the TWAIN driver software.
• Incomprehensible error messages when the camera is not connected or the wrong video or audio device is selected.
• Menu items meaningful to a programmer but not the typical user.
• The SnapShot Reader window does not close when the capture application closes.
• The SnapShot Reader window content stops updating, with a re-install the only obvious way to get it working again.
• Annoying security messages about Win.ini updating when running under Vista and Windows 7.
• No software support from PixArt or the original supplier of the camera.
• The OEM driver won't load into Windows 8 32 and 64 bit versions.

The updated software replaces and extends the AmCap video capture application that runs when you click the camera button. The PAC7302 USB driver software has a new installer that works correctly.

Looking for the original driver for a PAC7302 or PAP7501 ?

How to tell if this software will work for your USB Snake Scope or Super Snake Scope camera.

The simplest way is to run the application capture program. If the Status bar shows "Telescope Driver" or "GUCI_AVS" then the software update will likely work for you.

Look for a C:\Windows\PixArt\PAC7302 or C:\Windows\PixArt\PAP7501 directory

You can also run the Device Manager with the camera attatched.

The camera appears in the Imaging Devices class, and is called Telescope Driver, as shown above. The Super Snake Scope appears as something like GUCI_AVS or USB2.0. 

What do you get in the software update?

• A new installer that runs under Windows 7 and Windows 8.
• An updated and Signed Driver that install correctly with no error messages on all versions of Windows 7 and Windows 8, excluding ARM-cpu / WinRT tablet versions.
• A new video capture application with understandable menus, error messages and custom video overlay image options not present in the original application.
  
  

• a COMPLETE Help file, including
  • details of all available menu and video parameter options.
  • how to create and install video overlay files (as shown above)
    that can be used to identify your business.
  • all the information you need capturing video frames with image
    editting software like Photoshop or PaintShopPro.
• Captured video file selection and playback from the new capture application.
• Email snapshots or video sequences directly from the new capture application.
• The SnapShot Reader window closes when the capture application closes.
• SnapShot Reader window content updates correctly.
• NO annoying security messages when running under Vista and Windows 7.
• Includes a signed driver for Windows 8 and Windows 7. 

and most importantly

• Full software support from the Canadian developer. 
• Here's what people have said about our Technical support
  •  "It's nice to email a site and get someone with a brain. Much
    appreciated."
  • "Simply the best and most comprehensive support I've ever had."
  • "The software update went very well. It's for a USB microscope that I
    bought in Japan, but it has the same camera as the endoscope, so needs the
    same drivers. As I'm using Windows 7, the drivers that came with the
    microscope didn't work, but the PiXCL drivers were great."
  • "I was most impressed with the speed and friendliness with
    which you responded to my request for assistance, especially since it
    was over a weekend. Thank you so much."
  • "...the installation ran smoothly and as advertised. Excellent. I now
    know that the positive reviews were well-deserved."
  • "Being able to get face-to-face tech support with a free Skype video
    call was outstanding. Install problem solved."
  • "I followed your instructions to the letter and everything went very well,
    even though I have an old laptop still running XP. I am very happy with
    the quality of your upgrade after the original software failed after one use."
  • "I found your site to be the most open and honest of all and your
    comments about all of the sites requiring one to download a whole
    heap of spyware was spot on."
    

How to get the software update

• Purchase the software update for $39 via PayPal.

  

• Log into the support and download page with the userID and password emailed to you once the PayPal transaction is complete. Please note this email is not an automatic process and may take up to 1 business day. On this page you will also find the Snake Scope OEM installer and driver software.
• Download the software update and run the installer as instructed in the Support Pages.

• Reboot your PC and the update is ready.
• Remember that email or free Skype video Technical Support is always available during business hours. If you are overseas, we ask you to contact us first to arrange a mutually convenient time.

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Something this update cannot fix...

If you are using a Notebook class PC with an Atom N270 cpu running Windows XP (e.g. a Dell Mini 10), you may find that selecting the Endoscope causes an immediate Blue Screen of Death crash in ks.sys. This is not the fault of the endoscope driver, as it happens with any secondary video device, and appears to be a problem with the the Intel N270 cpu support libraries in the Windows kernel. The crash does not occur on Atom N550 cpu Notebooks. The only known fixes are either an upgrade to Vista or better, Windows 7, or trying another PC.

Still have a question? Email Technical Support

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