Downloads and Support

Last Update: Apr 18, 2017 @ 18:51

This page contains links to the PiXCL Technical Support pages which include downloads. A UserID and Password are required and are issued at product purchase, or for PiXCL 10, registration.

You will also find our new User Forums helpful. Please post all new questions in the appropriate product forum. Anyone can read the forums, but posting to any topic requires registration.

When necessary, we use free Skype video chat to solve installation issues. This has proved to be much appreciated by our customers. Members of our Developer Program have direct Skype access to support staff who are very familiar with all the PiXCL software and firmware.

PiXCL 10 Support

PiXCL 11 Support

Decaf Board Support (to be enabled on product release) – otherwise, contact Tech Support with your DevID.

Developer Support (Android) – contact Tech Support with your DevID.

Developer Support (Windows 10 IoT) – contact Tech Support with your DevID.

Endoscope Support

Help us build a community by joining our Developer Program.

Please note that we develop all our software under Windows 10, and support Windows 8 and 7. We do not offer support for Vista or operating systems no longer maintained by Microsoft, including XP.

Here’s what people have said about our Technical support

  • It’s nice to email a site and get someone with a brain. Much
  • “Simply the best and most comprehensive support I’ve ever had.”
  • “I was most impressed with the speed and friendliness with
    which you responded to my request for assistance, especially
    since it was over a weekend. Thank you so much.”