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This page contains links to the PiXCL Technical Support pages which include downloads. A UserID and Password are required and are issued at product purchase, or for PiXCL 10, registration.
You will also find our User Forums helpful. Please post all new questions in the appropriate product forum. Anyone can read the forums, but posting to any topic requires registration.
When necessary, we use free Skype video chat to solve installation issues. This has proved to be much appreciated by our customers. Members of our Developer Program have direct Skype access to support staff who are very familiar with all the PiXCL software and firmware.
Decaf Board Support (enabled on product release) – otherwise, contact Tech Support with your DevID.
Developer Support (Android and RaspberryPi) – contact Tech Support with your DevID.
Help us build a community by joining our Developer Program.
Please note that we develop all of our release software under Windows 10, and offer limited support only for Windows 8 and 7. We do not offer support for Vista or operating systems no longer maintained by Microsoft, including XP.
We are currently developing libraries and support apps and utilities for Ubuntu, Raspbian and Debian variants of linux.
Here’s what people have said about our Technical support
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“ It’s nice to email a site and get someone with a brain. Much
appreciated.” -
“Simply the best and most comprehensive support I’ve ever had.”
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“I was most impressed with the speed and friendliness with
which you responded to my request for assistance, especially
since it was over a weekend. Thank you so much.”
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